Ready to Talk? Here's How to Reach Us.
Phone is the best way to reach our office. When you call, you'll reach a real person — and if Doug picks up, it's actually Doug.
Call Our Norton Shores Office
Office Hours:
Monday – Friday: [hours]
We answer calls directly. If we're with a client, we'll return your call the same business day.
Schedule a Structured 90-Minute Consultation
When you're ready to move forward, we offer a paid 90-minute consultation — a focused, working session designed to give you real answers about your situation, not a general overview. If you proceed with a plan, the consultation fee is applied directly toward your planning costs.
This is not a sales call. You'll leave with a clear picture of what your plan should accomplish and what the path forward looks like.
Our Office Location
800 East Ellis Road, Norton Shores, Michigan 49441, United States
Parking is available on-site. The office is accessible from Ellis Road with straightforward access from both Muskegon and the surrounding communities we serve, including Spring Lake and Grand Haven.
Not Sure Where to Start? A Quick Call Works.
If you're still early in the process and not ready to commit to a full consultation, that's fine. A brief get-acquainted call gives you a chance to ask a few questions and get a feel for whether this is the right fit — no pressure in either direction.
Send Us a Message
Prefer to reach out in writing? Use the form below and we'll follow up by phone or email within one business day.
Contact Us
We will get back to you as soon as possible.
Please try again later.
Common Questions About Reaching Our Office
Do I have to schedule a formal consultation, or can I just call with a quick question?
You're welcome to call with a quick question. If it's something we can answer briefly, we will. If your situation calls for a fuller conversation, we'll let you know — and a 90-minute consultation is the right next step.
What happens during the paid consultation?
It's a structured 90-minute session focused entirely on your situation. You'll get direct answers about what kind of plan makes sense for you and what it would accomplish. If you move forward with planning, the consultation fee is credited toward the cost of your plan.
How quickly does someone get back to me if I use the contact form?
We follow up within one business day, typically sooner. If your situation is time-sensitive — particularly anything involving a nursing home or Medicaid — call directly rather than using the form.
Is the office in Norton Shores accessible from Grand Haven or Spring Lake?
Yes. The office at 800 E. Ellis Road is a straightforward drive from both communities and from across Muskegon County. Most clients find the location easy to reach with available on-site parking.
